Contact Details
Name: Heather Clayton
E-mail: heather@belletristva.co.uk
Website: https://belletristva.co.uk/
Policy updated 22nd February 2021
The type of personal information we collect
We currently collect and process the following information:
- Name
- Email address
- Telephone number
- Address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- In order for us to contact you with more information on our service.
- In order for you to identify yourself if you choose to provide personal information (which is optional) whilst leaving a comment on the website.
We also receive personal information indirectly, from the following sources in the following scenarios:
- IP address
We use the information that you have given us in order to assess the geographic origins of website traffic.
We will not share or sell your information to any third parties.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting heather@belletristva.co.uk.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
The personal information we collect from you for the purpose of enquiry or contracting is stored securely in our online systems.
We keep names and contact information for one year after your last contact with us. We will then dispose your information by permanently deleting this from our systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at heather@belletristva.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at heather@belletristva.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk